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With delivery guarantee at Faisca Fashion, we understand that sometimes circumstances beyond our control can impact the delivery of your order. Issues with postal services or international customs may occasionally lead to lost or seized packages. However, we want to assure you that in these special circumstances, your satisfaction remains our top priority.

If your package is lost or seized by customs, we will promptly resend your order free of charge. This guarantee reflects our commitment to ensuring that you receive the products you’ve purchased from us, regardless of unforeseen challenges in the delivery process.

It’s important to note that while we strive to provide excellent service, we cannot be held responsible for issues arising from incorrectly entered shipping addresses during checkout. In such cases, we recommend contacting both the postal carrier and us for further assistance. We’re here to help to resolve any delivery-related issues and ensure a positive shopping experience for you.

Free Delivery

As a token of appreciation for your continued support, we offer free delivery for all orders. This benefit not only saves you money but also adds value to your shopping experience with us. Enjoy the convenience of doorstep delivery without any additional shipping costs when you reach the specified order threshold.

International Deliveries

Transit times will vary depending on the location of the delivery address.

Yes, just free shipping to all over the world.

International Free Shipping 

This type of delivery assumes that your order will be shipped through a local mail service and come with a tracking number in any case. Orders are usually delivered within 7-15 working days depending on your location but if it takes longer than this, please allow up to 20 working days from the date your order leaves our warehouse depending on the situation at the customs.

30 Days Return

We stand behind the quality of our products and want you to be completely satisfied with your purchase. If your goods have any problems or fail to meet your expectations, you can return them within 30 days for a full refund or exchange. Your satisfaction is our priority, and we’re committed to making the return process as simple and convenient as possible for you.

Secure Payment

Shop with confidence knowing that your payment information is safe and secure with us. We utilize industry-standard security measures to protect your sensitive data and ensure a smooth and secure payment process. Your privacy and security are of utmost importance to us, and we take every precaution to safeguard your information.

24/7  Support

Our dedicated support team is available round-the-clock to assist you with any inquiries or concerns you may have. Whether you need assistance with placing an order, tracking a shipment, or resolving an issue, our knowledgeable and friendly support staff is here to help. We’re committed to providing you with exceptional customer service at every step of your shopping journey.

Thank you for choosing Faisca Fashion. We appreciate your trust and loyalty, and we look forward to continuing to serve you with excellence. If you have any questions or need further assistance, please don’t hesitate to reach out to us. Your satisfaction is our priority, and we’re here to ensure that your experience with us is nothing short of exceptional.